As part of the BMW service portfolio BMW offers the BMW Group Accident Management programme, ensuring a managed response to an accident vehicle immobilisation situation. The service includes expert accident or breakdown co-ordination by the BMW Customer Contact Centre; including approved towing services, providing information to customers regarding approved Repair Centres truly unique customer assistance. (The Customer Contact Centre is available 24 hours a day, 7 days a week, feel free to contact the BMW Contact Centre toll free on : 0800 600 777 should you be in an area where the toll free number is not active please use the following numbers: 011 313 2930 / 012 522 2930.)
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BMW has long prided itself on service that meets each and every customer's particular needs.
BMW has long prided itself on its unwavering commitment to customer service, and more specifically, to the kind of service that meets each and every customer's particular needs.
More than merely a made-up word derived from "service" and "revolution", the concept of "Servolution" represents a comprehensive approach to elevating BMW Service to new standards of efficiency.
The service includes BMW approved towing services, BMW approved paint and panelshop services, and expert overall co-ordination by the BMW Customer Contact Centre.
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